knowledge and information

When to Push and Pull Relevant* information

When to Push and Pull Relevant* information (*Note that the information should be “relevant” in some way. If information outside the pressing issues then we might want to ask why we want to share it in the first place!) Red Hat employees often get a lot of information sent to their Inboxes, and managing and organizing the messages can be difficult. Many organizations, especially in the software industry, face the

Tips for Information Sharing across Teams and Organizations

One of problems teams often have is working with other teams whether they are within the same organization, or the same business. Why? Because teams use different tools in their work, and they record and use different information, and follow different processes. When the tool, information, and processes are taken out of the original context they can be difficult to understand and use. For instance, when I told my manager